Category: Communication Skills

The Handbook of Strategic 360 Feedback is a guide to the pros and cons of 360 Feedback, including detailed guidance on how to implement the process as well as …

Mindset (2006) discusses the differences between people with a fixed mindset versus those with a growth mindset. Our mindset determines the way we deal with tough situations and setbacks …

Influence (1984) explains in detail the fundamental principles of persuasion. How do you get people to say yes? How do other people get you to say yes? How are …